Practice: Screen capture feature currently unavailable

Incident Report for Bridge

Resolved

This incident has been resolved.
Posted Aug 14, 2018 - 17:32 UTC

Monitoring

We've been able to push an update to resolve the issue with utilizing the the screen capture feature. Thank you for your patience during this issue! Please let us know if you experience any additional trouble!
Posted Aug 14, 2018 - 17:31 UTC

Investigating

Our Engineering team is investigating an issue that is affecting users from using the screen capture feature within Practice. The underlying issue appears to be due to a service outage that is affecting one of our vendors that we rely on for this feature. Our team is working with the vendor to find a resolution to the issue as quickly as possible. We apologize for the trouble!
Posted Aug 14, 2018 - 16:05 UTC
This incident affected: Practice.
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