Users within sub accounts that use Bridge authentication are unable to access Bridge

Incident Report for Bridge

Resolved

Thank you for your patience while investigating this additional issue regarding sub accounts. Our Engineering team has been able to deploy a fix that has corrected this issue. If you experience any additional trouble, please let us know! Thanks!
Posted Aug 01, 2018 - 22:33 UTC

Identified

We have identified an issue that is preventing users within sub accounts. This issue is limited to sub accounts that use Bridge Authentication. Our Engineering team is currently working on a fix that will correct this issue and we'll have another update as soon as we can. We apologize for the trouble!
Posted Aug 01, 2018 - 19:28 UTC
This incident affected: Bridge Learn (Courses) and Bridge Perform (1:1s).
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