Asynchronous jobs running slowly

Incident Report for Bridge

Resolved

This incident has been resolved.

Posted Feb 09, 2018 - 23:15 UTC

Monitoring

Our Engineering team has been able to identify the issue causing the jobs to be backed up today. We are seeing steady improvement with performance and will continue to monitor the situation. We'll provide another update as soon as we can!

Posted Feb 08, 2018 - 23:05 UTC

Investigating

Our asynchronous job queue is backed up a bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, sending email messages to users through Bridge) will not happen as quickly as usual. Our engineering team is digging into the issue right now. We'll keep you posted as we work. We apologize for the trouble!

Posted Feb 08, 2018 - 22:30 UTC