Zendesk service outage affecting support response times

Incident Report for Bridge

Resolved

Zendesk has notified us that phones are currently working now as well. Sorry for the trouble!

Posted Jun 04, 2021 - 19:25 UTC

Investigating

Zendesk informed us that they're still experiencing partial service outage, however it is only affecting phone calls at this time. This issue is preventing our support team from seeing and responding to phone calls. We are investigating this issue further with Zendesk. In the meantime, for immediate assistance you can reach our support team through our live chat service: https://lc.chat/now/8288951/1.

Posted Jun 04, 2021 - 18:55 UTC

This incident affected: Bridge Support Channels.