LiveChat service outage impacting support response times

Incident Report for Bridge

Resolved

This incident has been resolved.

Posted Aug 09, 2024 - 07:12 UTC

Investigating

One of our vendors, LiveChat, is currently experiencing a service outage. This issue may prevent our support team from seeing and responding to all chats submitted through the LiveChat system. We are investigating this issue further with LiveChat. In the meantime, for further assistance you can reach our support team through our other channels of service by emailing support@bridgeapp.com. Thanks!

Posted Aug 08, 2024 - 18:45 UTC

This incident affected: Bridge Support Channels.