Some accounts unable to access Bridge

Incident Report for Bridge

Resolved

This incident has been resolved.

Posted Jul 12, 2023 - 00:13 UTC

Identified

Our team has identified the cause of the underlying issue resulting in some accounts being unable to access Bridge. We are currently working to deploy a fix for the issue and we'll have another update as soon as we can. Thanks for your patience!

Posted Jul 11, 2023 - 20:21 UTC

Investigating

Our Engineering and Ops teams are currently investigating an issue that is preventing some accounts from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!

Posted Jul 11, 2023 - 19:39 UTC

This incident affected: Bridge Learn (Courses, Programs, Live Trainings, Checkpoints, Journeys, AutoCSV, Analytics, Notifications, API).